Call Us:  +1.5405148486


Please contact your insurance company to determine what your plan covers.  We will also call to verify benefits; therefore, a copy of your insurance card will be requested prior to the date of evaluation. You are responsible for payment for services rendered (through billing of third party or private pay). Should your insurance carrier change, please contact our office at your earliest convenience.  


Out of Network:


Anthem Blue Cross Blue Shield 
Anthem Healthkeepers
​Anthem Healthkeepers Plus
Cigna (HMO/ Gatekeeper/ PPO through ASH)
First Health
Great West

Optima Health

UHC (Charter, Navigate, Mid-Atlantic-VA)
UHOne (OT only)
United Healthcare Community Plan
United Healthcare Dual Complete
UnitedHealthcare Medicare Solutions
Virginia Medicaid (birth to three)
Virginia Premier​

WV Chips

WV Medicaid

WV Unicare

WV Aetna Better Health

WV Healthplan








​If your family is in-network with a different insurance plan, please contact Soundstart, LLC to discuss further.  Many times an evaluation may be completed and the clinician will assist you and your family in determining which paperwork should be sent to insurance companies for reimbursement, if the clinic is not in-network with your provider.  Many insurances have "out-of-network" coverage. 

Please contact your child's pediatrician to fax an order for "Speech/Language Therapy, Physical Therapy, Feeding Therapy, or Occupational Therapy Evaluation and Treatment" with your child's name, date of birth, and primary diagnosis stated on the order to 

 Attn: Soundstart, LLC  
 Fax:  (540)301-3618   

 Many insurance companies require physician's referrals for therapy and we ask that all of our families have an active referral on file.



Payment is due at the time of service for private pay clients as well as co-payments, co-insurance and deductibles for insurance.  The following forms of payment are accepted: 

  • Personal Check (made out to Shenandoah Soundstart, LLC)
  • Credit Card- Major credit cards accepted
  • Health Savings Account (HSA)

 Please contact Soundstart, LLC for information specific to your child.